3 replies to this topic

[John Graden]

1. When I click on the Simple Cart Template
A PHP Error was encountered

Severity: Warning

Message: require_once(/home/kimora69/public_html/SELFDEFENSEBUSINESS.COM/SELFDEFENSEBUSINESS.COM/smp//assets/editors/ckeditor/ckeditor.php) [function.require-once]: failed to open stream: No such file or directory

Filename: helpers/form_helper.php

Line Number: 9

Fatal error: require_once() [function.require]: Failed opening required '/home/kimora69/public_html/SELFDEFENSEBUSINESS.COM/SELFDEFENSEBUSINESS.COM/smp//assets/editors/ckeditor/ckeditor.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/kimora69/public_html/SELFDEFENSEBUSINESS.COM/smp/app/helpers/form_helper.php on line 9

When I click on Products>Add New
A PHP Error was encountered

Severity: Warning

Message: require_once(/home/kimora69/public_html/SELFDEFENSEBUSINESS.COM/SELFDEFENSEBUSINESS.COM/smp//assets/editors/ckeditor/ckeditor.php) [function.require-once]: failed to open stream: No such file or directory

Filename: helpers/form_helper.php

Line Number: 9

Fatal error: require_once() [function.require]: Failed opening required '/home/kimora69/public_html/SELFDEFENSEBUSINESS.COM/SELFDEFENSEBUSINESS.COM/smp//assets/editors/ckeditor/ckeditor.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/kimora69/public_html/SELFDEFENSEBUSINESS.COM/smp/app/helpers/form_helper.php on line 9

[Tech Support]

Dear User John,

There could to be a problem in the SMP configuration. Could you please email your cpanel url and login details to techsupport@invanto.com so we could fix this issue for you.

Thanks

[John Graden]

Hi Can I ask for setup help?

I am having problem installing Sitemanpro in this domain - http://matamartialarts.com/smp/

Please help.

Here is the error:
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, webmaster@matamartialarts.membershipbusiness.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache Server at matamartialarts.com Port 80

[Richa Garrg]

John,

Please send us your cPanel details at techsupport@invanto.com. We'll look into the issue.

Thanks,
Richa